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Our Terms and Conditions of Business

Terms and Conditions for the Sale of Goods
You will be asked to expressly agree to these terms and conditions before ordering Products from this Site. Please read them carefully. If you do not agree to them, do not order any Products from this site. In order to indicate your acceptance of these terms and conditions, you must click on the button marked "I Agree" at the end of the order form.

 (1) Definitions and interpretation
In this Agreement "we" means www.laplandletterbox.com and "us" and "our" shall be construed accordingly; and "you" means the relevant customer or potential customer as the case may be and "your" shall be construed accordingly.
In this Agreement, the following definitions shall apply:
"Agreement" means this agreement incorporating any terms set out in our Second Acknowledgement;
"Acknowledgement" means the initial automatic email acknowledgment which we will send to you after receiving your Order;
"Order" means your order for Products made via the Site;
"Products" means goods which may be purchased by you from the Site;
"Site" means the website at www.laplandletterbox.com or any successor site operated by us from time to time.

(2) This Agreement
The advertising of Products on the Site constitutes an "invitation to treat"; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order.
In order to enter into this Agreement with us, you will need to take the following steps:
(i) You must navigate to the "Create a letter" page of the website; (ii) You must complete all of the forms on the Create a Letter page and confirm your consent to the terms of this agreement; (iii) On completion of the form, after clicking the submit button you will be transferred to the payment page, and your payment will be processed (iiii) We will then send you an order Acknowledgment at which point this Agreement will become a binding contract, subject to the payment being received by us.
Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records.
The only language in which we offer this Agreement is English.
Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by checking the completed form before clicking the submit button. You may correct those input errors before placing your Order by amending the incorrect form fields.

(3) About us
Our full name is www.laplandletterbox.com. Our office is LaplandLetterbox.com, 36 Westwood Avenue, Brentwood, Essex, CM144PA, England . Our email address is santa@laplandletterbox.com.

(4) The Products
Personalised Letters from Santa Claus including a hand-signed Christmas Card and Door hanger

(5) Price and payment
Prices for Products are quoted on the Site. It is always possible that some of the products listed on the Site may be incorrectly priced. We will verify prices as part of our sale procedures so that a Product's correct price will be stated in the Acknowledgement/when you pay for the Product.
Payment must be made immediately upon completing the order form on the site. We may withhold the Products and/or terminate this Agreement if the price is not received from you in full, on time, in cleared funds.
The prices on the Site includes any value added or sales taxes (where applicable).
Payment for all Products must be made by Credit/Debit card via our payment partner OR any method detailed on the Site from time to time.
Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.

(6) Delivery
We will arrange for the Products to be delivered to the address for delivery indicated in your Order.
All orders places before 1st December will be held back and posted in the first week of December. From the 1st December onwards, any orders placed on our website will be processed and dispatched usually within 24 hours however please allow 48 hours.
We use Royal Mail to deliver our letters, using their standard services. We have reporting and checks in place to ensure that all orders from our website are processed and posted using the Royal mail service, however once your order is posted we have no control over the time that it takes to be delivered.
We follow the guides published by the Royal Mail for last-posting dates for safe delivery of letters, and will close our website as soon as it becomes impossible to receive your letters in time for Christmas Eve.

(7) Risk and title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full paymentof all sums due in respect of the Products (including delivery charges).

(8) Defective Products
You may cancel this Agreement if the Products supplied are defective.
Products returned by you because of a defect will be refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.

(9) Refunds
The products available from our website are custom-made and therefore once we have created this for you it is not possible to offer a refund, unless the product is defective.
If you wish to cancel your order and contacts us within 12 hours of your order, we may be able to stop this letter from being processed and in such circumstances will provide you with a refund.
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.

(10) Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.

(11) Limitations of liability
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.
Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.

(12) General terms
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.
This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.
You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time providing such action does not serve to reduce the guarantees benefiting you under this Agreement.
This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.
This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.
Contact Details
Lapland letterbox is an Internet only company but that doesn't mean that we are not here to help you when needed. If you have a question for us you might find the answers on our "Questions & Answers" page.
If you can't find the answer to your question, please feel free to email us at santa@laplandletterbox.com, where we will reply promptly.
In the event that you wish to contact us by mail, our address is LaplandLetterbox.com, 36 Westwood Avenue, Brentwood, Essex, CM144PA, England.

These terms are based on a template created and distributed by www.website-law.co.uk.

 

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-147 nights to go
until Christmas Eve!